The Center for Children and Women is closing

Both locations of The Center for Children and Women will be closing. The Greenspoint location will close December 1, 2023 and the Southwest location will close on June 30, 2024. These closures will not change your coverage with Texas Children's Health Plan. If you have questions about your care, please contact The Center for Children and Women at 832-828-1005. If you have questions about your coverage or for help picking a new doctor, call Texas Children’s Health Plan at 1-866-959-6555 (CHIP) or 1-866-959- 2555 (STAR) or 1-800-659-5764 (STAR Kids).

You can get more information by visiting our frequently asked questions.

Provider Departure

Dr. Sara Curtis will no longer be providing care at The Centers for Children and Women after September 19, 2023. If you are a patient of Dr. Curtis, please call us at 832-828-1005 to schedule your appointment with another provider. We thank Dr. Curtis for her many years of service at The Centers!

Policy update

Starting on January 2023. Minors that do not come with a legal parent or guardian must get verbal approval to receive care.

A parent or guardian must be at the first visit to complete forms. For each visit after, the parent or guardian can call from then on. Parents must speak with the care team for medical related questions.

Medicaid Coverage Alert

Don't lose your health coverage! We don’t want to lose you as a patient! New rules will require you to renew your Medicaid plan. Learn more

The Center for Children and Women is Closing

Greenspoint location December 1, 2023
Southwest location June 30, 2024

Frequently Asked Questions (FAQ)

The date The Center for Children and Women will close depends on the location where you were getting care.

  • The Center for Children and Women at Greenspoint location will close on Dec. 1, 2023.
  • The Center for Children and Women at Southwest will close on June 30, 2024.

After those dates, the Center will no longer provide services.

Your health coverage will not change. You will still get all the services that are part of Texas Children’s Health Plan coverage while your coverage remains in force. You will just need to get care from a different doctor.

You will need to pick a new doctor for your care after the center closes. Texas Children’s Health Plan can also match you up with a provider near your home if you do not pick a new doctor.  You can always change that provider if you want.

If you don’t have a MyChart account, , you can create an account at https://www.texaschildrenshealthplan.org/mychart

We are here to help you through this transition.

  • If you have questions about your care: Call The Center for Children and Women at 832-828-1005.
  • If you have questions about your coverage or new PCP: Call Texas Children’s Health Plan at one of the numbers below.
    • STAR 1-866-959-2555
    • CHIP 1-866-959-6555
    • STAR Kids 1-800-659-5764

FAQs for Patients at our Southwest Location

No. You do not need to switch your doctor now.

You will have to do so before the Southwest location closes on June 30, 2024.

Texas Children’s Health Plan will be reaching out to you in 2024 to help you make the switch to a new doctor when the Southwest location closes.

Yes, you will be able to get care at Southwest until it closes on June 30, 2024. After that date, you’ll need to switch to a new provider for care.

FAQs for Patients at our Greenspoint Location

No, The Center Greenspoint is no longer accepting new patients.

You will need to set up any visits after Dec. 1, 2023, with your new PCP.

You should get a new ID card with your new PCP on it from Texas Children’s Health Plan after Nov. 1, 2023. That will also include their phone number.

Texas Children’s Health Plan can also help you set up an appointment with your new doctor. They can also help you set up a ride to your visit. Give the Health Plan a call at:

  • STAR 1-866-959-2555
  • CHIP 1-866-959-6555
  • STAR Kids 1-800-659-5764

Yes, you can contact your PCP now to request medication refills.  The drug store at The Center for Children and Women at Greenspoint will close on Dec. 1, 2023.

You can also transfer your prescriptions to a different local drug store or The Center for Children and Women at Southwest. That way you will not have an interruption in your medications after that date.

The drug store at The Center for Children and Women at Greenspoint will close on Dec. 1, 2023. For more information, please call the Center drug store at 832-828-1600.

The drug store at The Center for Children and Women at Southwest will remain open into 2024 to help you.

If you have any questions, please call the Southwest drug store at 832-733-1400.

You may contact our Medical Records Department at 832-824-1630 with your questions, or to get copies of your medical records.

You can also go online and get a request form at: https://www.texaschildrens.org/patients-and-visitors/medical-and-health-records

For most patients, the answer is no. The Center for Children and Women at Southwest is no longer accepting new patients. A limited number of patients with high medical needs will transfer to that Center location.

Depending on your due date, you may still be able to get care from The Center for Children and Women at Southwest. Texas Children’s Health Plan will be reaching out to all pregnant patients to help them transition their care.

Patients transitioning to The Center for Children and Women at Southwest are expected to deliver at The Pavilion. If you are not transitioning to the Southwest location, you’ll work with your new PCP to select a delivery location.

Texas Children’s Health Plan is reaching out to patients who are pregnant to help them transition to a new doctor and get the care they need. If you are pregnant and have not heard from the Health Plan, give them a call at one of the numbers below.

  • STAR 1-866-959-2555
  • CHIP 1-866-959-6555
  • STAR Kids 1-800-659-5764

Yes, your child can transition their care to The Center at Southwest if you transition your pregnancy care there.

You can call your new provider to schedule an appointment.

If you need help setting that up, contact Texas Children’s Health Plan at the numbers below.

  • STAR 1-866-959-2555
  • CHIP 1-866-959-6555
  • STAR Kids 1-800-659-5764

Yes, Texas Children’s Health Plan can arrange a ride at no cost to doctor’s appointments, dental visits, or the pharmacy. For more information, visit https://www.texaschildrenshealthplan.org/benefits/transportation-assistance

If you have moved recently, you’ll need to call the Texas Children’s Health Plan so they can tell the state your new address and get you a replacement ID card.

If you have not moved or changed your address recently, call the Health Plan to check on your Member ID card at one of the numbers below.

  • STAR 1-866-959-2555
  • CHIP 1-866-959-6555
  • STAR Kids 1-800-659-5764