Pharmacy Curbside Pickup
In an effort to implement additional measures to help protect our patients, families and staff, Texas Children’s Pharmacy is now offering curbside pick-up for prescriptions.
Who Is Eligible For Curbside Pick-up?
All Texas Children’s patients are eligible for this prescription service. Please note, only credit/debit card payments are accepted for curbside pick-up.
What Prescriptions Can I Pick Up Through Curbside Pick-up?
Both refill and new prescriptions are available for pick-up through the curbside service.
If My Child Already Has An Office/clinic Visit Scheduled, Can I Still Pick Up Their Prescription In-person At The Pharmacy?
Yes, in-person pharmacy pick-up is still available.
Where Is Curbside Pickup Available?
We have three locations providing curbside pick-up - see below.
When Is Curbside Pick-up Available?
Curbside pick-up hours differ by location – see below.
How Does Curbside Pick-up Work?
The patient family contacts one of the three participating pharmacies to request curbside pick-up – see below. To reduce waiting time, call the pharmacy at least 45 minutes before your arrival. When the patient family arrives at the pick-up location, they will:
- Follow signs to park in the designated prescription pick-up area.
- Call the phone number listed on the sign to notify the pharmacy team of their arrival and to provide payment over the phone.
- Review important information about the prescription with the pharmacist over the phone or by video (in certain situations).
- A member of the pharmacy team will deliver the prescription to the patient family’s vehicle and provide instructions on how to contact the pharmacy team with any future questions.
Who Do I Contact If I Have Questions About Curbside Pick-up?
For questions about curbside pick-up, please contact one of the following pharmacy locations listed below.